Scaling a service by dressing it as a product
This Week@Work What is a service? And how do you turn a service into a product, so that it delivers a consistent client experience that you can deliver reliably at scale
Tag: Employment
Get building… backwards
This Week@Work a building site is a great analogy for a business. The owners of the site had a vision, they developed a blueprint which contains the action steps to deliver that vision. What’s your business vision and blueprint?
Lose sight of your customer & lose your brand’s soul
This Week@Work a cautionary tale about the risks of expanding rapidly through distribution partners, if it means losing touch with the reason your business exists: your end consumer.
Do what you can control; control what you do
We’re heading into a year where the only certainty is uncertainty, with everything from a noisy news environment, to internal business issues trying to distract us. Set your end destination now, and stay focused on that.
Elite Business: New era for employer-employee dynamics
In this article, originally featured in Elite Business: Structure Determines Behaviour,” new employment legislation presents an opportunity to reshape our approach to finding, training, and retaining talent.
100 Episodes on, and we want to hear from you
This Week@Work tell us what business issues you want to get more insights on next year. We are marking 100 episodes of the series and are taking a break over the holidays to plan for the new year. We’d love to incorporate your ideas, please share them in the short poll below.
Power the people that power your business
Your team has the power to make or break your business. Finding, capacitating and retaining them should be baked into the structure of your business.
We are not evil!
This WeekPrivate business owners create the economic substrate of our economy and national prosperity. They live a relentless 24/7/365 life to build, invest, create jobs, and pay taxes. Beyond words, political leaders must craft policies that uplift, not hinder, their efforts. Failure to do so, fails us all.